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FREQUENTLY ASKED QUESTIONS
How to supply original parts for generator set?
You can attain all consumables and spare parts from our regional dealers for your generator set. Additionally, you can get information and offers from Teksan for your Spare part requests for all brands of engines, alternators and generator sets.
When and how should I do the maintenance and controls of my generator set?
You must comply with the calendars in the Maintenance and Usage Books sent with your generator set. Nonetheless, several factors may cause you to increase the frequency of maintenance and inspection. Some of them are frequency and duration of operation, load condition, oil-fuel quality, ambient temperature, dirty-dusty environment. The user is responsible for maintenance, replacement of wore of material (engine oil, filters, V-belt, antifreeze, injector, etc.). Every 2-3 months, we advise doing general inspections, adjustments, and testing. general maintenance and engine oil-filter change should be done once a year even if the working hours are not over.Additionally, you should do a load test to your generator set for 10-15 minutes once a week. Please apply for Teksan regional dealers for safe, accurate and economical maintenance and control of your generator set.
What happens if i operate my generator on low load?
It is also unfovaurable to use the generator set at low loads as well as using it above the capacity specified in the label values. Usage in this way can not only shorten the life of the engine but also cause serious damage. Especially in te use of large power generators, more attention must be paid to this case. The minimum load allowed for standby generator sets is 30% of the total power.
Problems that can happen when the generator operated on no-load or low load:
Oil leakage in the exhaust and air intake system, liquid flow, Carbon build-up on cylinder heads or exhaust manifold, Corrosive damage to engine parts, Decreased lubrication quality as a result of the dilution of the lubricating oil, white smoke
What does my generator warranty cover?
Teksan products are guaranteed against parts and manufacturing faults. For warranty period and coverage details, review the documents that came with your product or consult our representative.
What is RPM?
It is the number of rotations of the generator set in 1 minute. In general, the engine and alternators are produced at 1500 or 3000 rpm for 50Hz, 1800 rpm for 60Hz and 3600 rpm.
What happens if I overload my generator?
The category which the generator set can be operated (Standby, Prime, Continuous) is indicated. Operating it over these conditions will lead to these problems:
- Engine overheating
- Increased corrosion in the engine
- Overheating of alternator windings
- Thinning of lubrication oil and decrease of oil pressure
- Getting shorter engine life
Does my generator set generate noise?
All generator sets generate noise originated from exhaust, engine body and fans. It is necessary to take precautions according to the place where the installation will be made. Teksan sound insulation cabinets provides optimum solution by ensuring maximum sound control.
How to determine the generator set that I need?
Determining the power of generator set is a specialist job and depends on many factors. There are many points that is necessary to pay attention to, from the operating category to the characteristics of your loads, from the ambient conditions to the product options. In this matter you can get help by applying for Teksan or region dealers.
What are the standard main parts of the generators?
Each model generator may have a different set of components and options.
The main components are:
- Engine
- Alternator
- Radiator
- Chassis
- Daily fuel tank
- Accumulators
- Control Panel
- Transfer Panel
Provides balance sheet and financing advantage
The amount of rent contract does not appear as debt in your balance sheet, The commercial creditworthiness of your business does not decrease.
What should I pay attention to in the location selection and installation of my generator set?
Location selection and installation must be done correctly so that the generator set could provide trouble-free service for many years. You can consult Teksan for detailed information at every stage.
Location Selection: First you have to decide where you want to place the generator. If it is going to be installed in an indoor environment, special attention should be paid to ventilation and exhaust extension. if it is going to be installed in an outdoor environment, it should be paid attention to cabin and platform issues.
Ground: It should be flat, It should be in a shape that does not accumulate water. A safe height can be created by building a platform. Also, it is beneficial to build a protective canopy over the generator outside.
Ventilation: It is necessary to be installed in a room or area with adequate ventilation to remove the heat emitted from the alternator, engine and engine coolant in the radiator from the system by means of an impeller mounted between the engine and the radiator. Additionally, fresh air intake should be provided.
Exhaust System: It should be ensured that the noise from the engine exhaust is reduced and the toxic gas discharged into the atmosphere safely.
Electrical System : All electrical connections must be made in accordace with the given schemas and general rules.

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