Customer Satisfaction Survey

Customer Satisfaction Policy

Pantoteknik aims to incessantly increase customer satisfaction with products and services it offers. In this context, it implements the applications to be carried out to monitor, evaluate and enhance Customer Satisfaction.

Pantoteknik has determined the following headings related to this approach as Customer Satisfaction Policy.

• In all the activities carried out by our company interiorization of all our employees that ensuring and continuously increasing customer satisfaction is the most important goal.
• Determining and implementation of suitable methods for determining Customer Satisfaction.
• By creating the most suitable communication channels with the intent of our customers to convey their feedback; ensuring that they can provide feedback in an accurate, complete, understandable and easy way whenever they want
• As communication channels; Determining 0332 342 5472, bilgi@panoteknik.com.tr and Panoteknik website contact page.
• Systematically carrying out the activities of Receiving customer notifications, evaluating and Informing our customers about the results
• Acting in accordance with applicable laws and regulations in our processes related to Customer Satisfaction.
• Examining customer feedback on a fast, objective, fair, unbiased, careful, free, on the basis of confidentiality and providing solutions.

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